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Last Updated: August 14, 2026
At Pickzo, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit or make a purchase from pickzo.co.in.
Pickzo is a brand operated by Durga Enterprises.
By using our website or placing an order with us, you agree to the practices described in this Privacy Policy.
When you visit our website, create an account, place an order, or contact us, we may collect information such as:
We collect only information reasonably required to provide our products and services.
Payments made through our website may be processed by third-party payment gateways.
Pickzo does not generally store your complete credit card, debit card, UPI, or banking credentials on its own servers.
Payment information is handled by the relevant payment service provider according to its privacy and security policies.
For Cash on Delivery (COD) orders, we may use your name, mobile number, and delivery address to verify and fulfill your order.
When you visit Pickzo, certain information may be collected automatically, including:
We may use this information to understand website usage, improve performance, and maintain website security.
Pickzo may use cookies and similar technologies to improve your shopping experience.
Cookies may help us:
You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.
We may use your information to:
After placing an order, you may receive communications from us through phone calls, SMS, WhatsApp, email, or other available communication methods.
These communications may include:
These communications are necessary for processing and managing your order.
Where permitted by applicable law, we may send information about:
You can unsubscribe from promotional communications at any time by following the instructions provided in the communication or contacting us.
You may still receive essential transactional communications relating to your orders.
We may share relevant information with trusted service providers when necessary to operate our business and provide services to you.
These may include:
For processing online payments and refunds.
For shipping and delivering your orders.
For operating, maintaining, and securing our website.
For understanding website usage and measuring advertising performance.
For helping us communicate with customers and handle support requests.
We share only information reasonably necessary for the relevant purpose.
We do not sell your personal information as a standalone product to third parties.
Our online store is powered by Shopify. Shopify and other service providers may process information as necessary to provide their services.
Third-party providers may have their own privacy policies and terms. We encourage you to review their policies where applicable.
We may use third-party advertising and analytics services to understand how visitors interact with our website and to measure the effectiveness of our marketing.
These services may use cookies, pixels, tags, or similar technologies.
Depending on your settings and applicable laws, these technologies may be used for analytics, advertising, or personalized marketing.
We take reasonable technical, organizational, and administrative measures to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
We retain personal information for as long as reasonably necessary for purposes such as:
When information is no longer required, we may delete or anonymize it, subject to applicable legal requirements.
Depending on applicable law, you may have the right to:
To make a request, please contact us using the details provided below.
We may need to verify your identity before processing certain requests.
Pickzo is intended for general consumers and is not specifically directed toward children.
We do not knowingly collect personal information from children where prohibited by applicable law.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us.
Our website may contain links to third-party websites, payment services, social media platforms, or other external services.
Pickzo is not responsible for the privacy practices, content, or security of third-party websites.
We recommend reviewing the privacy policies of those third parties before providing personal information.
We may update this Privacy Policy from time to time due to changes in our business, services, technology, or applicable legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to periodically review this Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Brand: Pickzo
Legal Entity: Durga Enterprises
Website: pickzo.co.in
Email: support@pickzo.co.in
Phone: +91-9821216747
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